Payment and Shipping
How can I pay for my purchase?
I accept paypal, direct bank transfer's and cash. All items must be paid for before shipping - see below for more details.
How do you ship my items to me?
All UK items are shipped UK first class delivery, I am happy to post recorded delivery if agreed prior to payment. Once dreads or make up have been shipped I cannot be held responsible for postal issues unless recorded delivery has been purchased.
All non UK orders will need to be discussed based on location and services available, a quote must be agreed before shipping.
Please email me directly for a shipping quote.
What if I am unhappy with items?
Any make up or clothing item that you are unhappy with can be replaced or refunded if you return the item back to me within 5 working days and ship using recorded delivery, provided that the item is as originally sent and has no signs of use.
All dread items must be returned within 48hours of receiving. This is to ensure the dreads have not been worn and then returned. I am happy to refund the return postage of the items, provide recorded delivery is used and will offer a replacement or full refund upon return of the items.
What colours can I have my dreads?
I can make you dreads in any colour combination available - please look at the colour chart. Start with a base colour similar to their natural colour and then add some funky colours to this. Some people go for one colour scheme like all different shades of blue. Some people like to go for super neon and have all UV colours that make their hair dazzling bright.How do I install my dreads?
Full instructions will be given upon purchasing your dread kits or dread falls.
How long can I keep my dreads in for?
You can keep your installed dreads in for up to two months, maybe 3 but any longer and your natural hair will start to matt and dread itself.
For dread falls you can wear them overnight but I would suggest taking them out before sleeping as they can be so easily removed, this will help to keep them in a great condition.
How long will my dreads last?
With a lot of love and care your dreads should stay together and be reusable, so you can wear them time and time again. To keep them in their best condition:
When you take them out, spray them with febreeze or similar to remove any daily pollution smells
Try and keep them in shape by hanging them over a coat hanger and tieing the ends together in to a ponytail
Hang them in an airy place to dry, after a few hours they should be dry and fresh
Keep them on the coat hanger until needed next as this will keep them straight and protected¦ and voila!
If you have older dreads that need to have some sparkle put back in, I do offer a service to repair and revitalize dreads, but the effects will vary from dread to dread, depending on the condition that I receive them in.
Can I wash my hair with my dreads in?
You can wash and clean your dread extensions when in your hair but please be aware that they become very heavy when wet. If you do want to wash them in the shower then I would suggest you tie them in to a high bun on the top of your head, secure a plastic bag over the bun, wet the roots of your hair and along your scalp, wash and scrub with shampoo and then get the shower head and rinse off the remaining froth, you can use conditioner afterwards but I would advise against it as this will make the dreads slip out of your hair.
I haven't tried to go swimming in a pool or the sea so could not guarantee as to what this would do to the dreads. If you do go swimming then I would suggest that after, you wash the dreads as listed above, just to remove any pollutants. If you would prefer not to wet your dreads, there are special dread shampoos, conditioners and lotions that will work equally as well.
Will the dreads get caught on my clothes?
The dreads should not get caught on clothes, but be careful of Velcro as this may damage your dreads, all other materials should be safe and not damage your dreads, nor should your dreads damage your clothes.
If I brought a set of long dreads and then decided I wanted them shorter, could I cut them?
Synthetic dreads should not be cut shorter as they will lose their shape and begin to unravel. If you require shorter dreads then I would suggest ordering some new dreads in a shorter length.
You could cut wooly dreads to a shorter length but this could be a bit tricky if you don't know what you are doing.
How long does my hair have to be?
For double ended or single ended dreads I would say that the hair can be very short indeed, the shortest I have had dreads in was around 3 inches long, so anything around or longer than this will be fine, any shorter than this and the dreads may slip out. For dread falls your hair must be long enough to tie in to a high ponytail (for short hair) or a high bun (for longer hair) so that the dreads can cover your natural hair.